Privacy Policy

Helpfulabs Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products, browser extensions, web applications, and related services (collectively, "Services").

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including:

• Contact information (name, email address) when you contact us for support
• Payment information when you purchase premium features (processed by third-party payment processors)
• Feedback and communications you send to us

1.2 Automatically Collected Information

Our Services may automatically collect certain information, including:

• Usage data and analytics (how you interact with our Services)
• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)

1.3 Local Storage

Many of our Services store data locally on your device using browser storage mechanisms. This data is not transmitted to our servers unless explicitly required for functionality.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and deliver premium features
• Respond to your inquiries and provide customer support
• Send important updates about our Services
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Services
• Payment Processors: Payment information is shared with our payment processors to complete transactions
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We regularly review and update our security practices to ensure the ongoing protection of your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate personal information
• The right to erase your personal information in certain circumstances
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us